Fast food restaurants

Chick-fil-A

3.9 194 reviews 08:00 AM - 09:30 PM 1 UNF Dr., Jacksonville, FL 32224, United States

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Chick-fil-A is a fast food restaurant located at 1 UNF Dr. in Jacksonville, Florida. It specializes in chicken-based dishes, offering a variety of sandwiches, nuggets, and strips made from boneless, handbreaded chicken cooked in refined peanut oil. The menu features signature items such as the Spicy Deluxe Sandwich, Grilled Chicken Sandwich, and breakfast options like the Chicken Biscuit Meal and ChicknMinis®—bite-sized chicken nuggets served on mini yeast rolls. Beyond main entrees, Chick-fil-A also serves a selection of sides, including fresh salads and fruit cups, as well as handspun treats like the Frosted Lemonade and Frosted Coffee. The atmosphere aims to provide quick service with a casual and family-friendly environment, accommodating meals for kids with special menu options that include a variety of sides and beverages. The brand is known for its consistent preparation methods and focus on chicken-centric fast food, positioning itself as a local choice for visitors and residents seeking a familiar yet specialized dining experience within the fast food category.

Photos

Amenities & More

Service options

Outdoor seating
Delivery
Takeout
Dine-in

Highlights

Active military discounts

Popular for

Breakfast
Lunch
Dinner
Solo dining

Dining options

Breakfast
Lunch
Dinner
Catering
Counter service
Dessert
Seating
Table service

Amenities

Restroom
Wi-Fi

Atmosphere

Casual

Crowd

Groups

Note: Amenity details are aggregated from verified visits, the venue's website and Google. They may change without notice. We recommend confirming key details (pet policy, accessibility, reservations) directly with Chick-fil-A before visiting.

Reviews for Chick-fil-A

3.9

194 reviews

100%

45%

18%

11%

26%

Review highlights

Based on 194 reviews

Chick-fil-A at 1 UNF Dr., Jacksonville, is consistently praised for its friendly and attentive staff, who embody the brand’s commitment to excellent customer service. Reviewers frequently highlight the positive atmosphere created by employees who appear engaged and helpful, contributing to a welcoming fast-food experience on a busy college campus. The food quality, particularly the chicken offerings, receives generally favorable feedback, though some patrons note that certain items like the waffle fries fall short of expectations. A common theme is the longer wait times during peak hours, attributed to high demand rather than inefficiency, which is often deemed acceptable given the popularity of the location. Overall, this Chick-fil-A outlet maintains a strong reputation for dependable service and good food, making it a reliable dining choice despite occasional congestion and minor menu critiques.

Kelly Elkins

Mar 25, 2026

What is better than delicious Chick-fil-A? Their EMPLOYEES! You cannot go wrong with this location, they are definitely representing the Chick-fil-A brand well. Thank you for fast, friendly service on a college campus!

Emmett Gideon

Feb 19, 2026

I would not recommend going if there's very many people waiting for their good because it'll be at least 20 minutes, if you go when it's pretty empty it's not as bad not still a longer wait than most any other chick FIL a I've been to. But it's one of the only options on campus so what are you going to do

Bradley Jolley Sr.

Jan 10, 2026

Food is great. Service is excellent. A lot of times it takes a long time to get your order. But that is acceptable due to the fact that they get quite packed in there.

Jamison Turner

Jan 05, 2026

First and foremost Jordan is the man. I came in to get a bite on a particularly bad day but I don’t go to UNF, he took the time to show me exactly where it was, show me where to park, and then took my order personally and quickly. He was very helpful and he’s definitely an asset to chick fil a. He walked and talked with confidence and I can tell he enjoys his job. God bless you Jordan, thanks for the help.

Robert Young

Dec 30, 2025

The spicy chicken deluxe is very good, but still comes in 2nd place to KFC's spicy chicken. The staff is very friendly and attentive. Waffle fries were a disappointment; kind of "waffly" instead of crunchy.

Joe G

Dec 14, 2025

Not as busy as every other chick fil a but it's in UNF. Great location and excellent seating areas with same high quality.

Don Crane

Dec 13, 2025

Chick-fil-A has the best food in town and now with 1 opening in Nocatee we will be able to go more often

Madeleine Powers

Dec 02, 2025

On campus chick fil a. Good, very quick, even when there's loads of students and the line is nuts. Limited menu, doesn't have my favorite frozen lemonade so that's the only reason its 4 stars.